The Inside-Out Process of Digital Transformation — Sam Amoo

Sam Amoo
1 min readMay 6, 2024

The Inside-Out Process of Digital Transformation — Sam Amoo —
The Inside-Out Process of Digital Transformation

https://www.youtube.com/embed/FjAq1xjBv_4

While digital transformation hasn’t reached all sectors yet, it has been shown to increase the likelihood of retaining revenues for companies. According to McKinsey, there is a strong link between the adoption of digital processes and an industry’s overall economic performance. Companies that implement these changes will also benefit from an increase in customer satisfaction.

Inside-out process

The Inside-out process of digital transformation requires an organisation to think differently about the way it does everything. It requires the business to review traditional notions of departments, teams, and processes, and to consider the impact of new technologies. It may also require rethinking the way customers interact with your brand, including the use of social media. For example, you may be considering integrating your marketing and service capabilities into one digital platform. T…

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